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Shipping & Delivery Privacy & Security Products, Returns & Replacements Ordering Payment, Pricing & Promotions Viewing Orders Updating Account Information Simply Gems ABN: 67 650 700 196 By buying/placing order from our website you agree to all follo

  • Shipping & Delivery
  • Privacy & Security
  • Products, Returns & Replacements
  • Ordering
  • Payment, Pricing & Promotions
  • Viewing Orders
  • Updating Account Information

Simply Gems

ABN: 67 650 700 196

 

By buying/placing order from our website you agree to all following terms and  conditions mentioned.
Minimum Order Requirment $100 (Exluding Shipping cost) applies to all order to be placed (as all prices displayed are wholesale prices Excluding GST)
Purchase made at our showroom subject to Minimum Order requirment of $200 (Ex Shipping Charges)
 
 
Shipping & Delivery
Orders usually ships within 2 to 3 business days after payment has been processed & cleared (including Express Shipping).
If you need your goods urgently please contact us by Phone or email, we will try our best for shipping ASAP.
Estimated Delivery within Australia : From 3 to 12 working days.
Minimum Handling charges applies to all orders that are to be shipped.
Minimum Shipping and handling charges my apply to all order.
10% GST applies on calculated Shipping rates shown during checkout.
Simply Gems is not liable for any delays or damages caused by the courier, Aus Post or any shipping company.
 

Liability Disclaimer
Simply Gems assumes no liability for property damage or personal injury or any damages resulting from the use of any product sold, or services.

Customers should be advised that crystals and stones are not recommended for small children and they should only be used by children under adult supervision. Crystals and stones can have sharp edges. Small crystals and stones should never be left near toddlers and babies; small stones, especially tumbled stones, have an appearance similar to candy.

All disputes will be subject to Paramatta Jurisdiction

Products, Returns & Replacements
All sizes and measurements of the products are approximate, but we have tried to make sure that they are as accurate as possible.
No two polished items can also be the same as they are handmade. Many stones have naturally occurring inclusions, fractures and cracks that do not affect their individual quality.
Simply Gems appreciates your business and wants you to be 100% satisfied with your purchase. We do not refund or accept returns for change of mind, We only refund or accept returns if any product is faulty, For any short shipments or breakages, please notify us within 7 days of receipt of shipment.
Please call us or email us before returning any items.
Important Note: your shipping costs will not be refunded for any reason.
You will be resposible for the cost of shipping to return item(s)
Pricing & Promotions
All prices shown are in AUD $ and Exclude GST and exclude delivery charges, GST and Delivery Charges will be applicable at Checkout.
Prices and Promotions are subject to change at any time without any notice to Customer(s)
Payments
Choose Paypal as your payment option at checkout. You will receive an invoice by email.
It may take 3 business days or more to show up payments into our bank A/C
Orders will only be shipped once the amount payable is received in full.
We are not liable for any kind of fraud or theft caused by Card Payment Processed on our site.
All payment electronic transctions are carried out by eway, paypal, or other Banking organisations.
 
Promotions
Discounts and Promotion offers are subject to change without any notice. Discounts may not apply to already discounted products. Discounts doesnot apply to shiping cost.
Subject to stock availability.

 

Viewing Orders
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Updating Account Information
Log in to update your personal details, address, phone number etc